Shipping policy

Thank you for shopping with Nuvoro Fragrances. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During busy periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with your tracking information (if available).

Delivery Times

Delivery times depend on your location and the shipping method selected at checkout.

Estimated delivery times:

United Kingdom: 2–5 business days
International orders: 5–15 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other circumstances outside of our control.

Shipping Charges

Shipping costs are calculated at checkout based on:

Delivery location
Package weight
Selected shipping method

Any available free shipping offers will be displayed during checkout.

Tracking Your Order

If tracking is available for your order, you will receive a tracking number by email once your order has been dispatched.

Please allow up to 48 hours for tracking information to update after shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to us due to an incorrect or incomplete address, additional shipping costs may apply to resend the order.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery responsibility is transferred to the carrier.

If your package is delayed or appears to be lost, please contact us and we will assist you in contacting the shipping provider and resolving the issue.