Terms of service
Welcome to Nuvoro Fragrances. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.
Please read these Terms of Service carefully before using our website.
1. General Information
This website is operated by Nuvoro Fragrances.
Throughout the site, the terms “we”, “us”, and “our” refer to Nuvoro Fragrances. We provide this website, including all information, products, and services available from this site, subject to these Terms of Service.
2. Products and Availability
We make every effort to ensure that product descriptions, images, prices, and availability are accurate.
However, we cannot guarantee that all information is completely error-free. Product colours and packaging may vary slightly from images shown on our website.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
3. Orders and Payments
By placing an order, you agree that:
- All information provided during checkout is accurate and complete.
- You are authorised to use the payment method provided.
- You agree to pay all charges associated with your order.
We reserve the right to refuse or cancel orders at our discretion, including orders suspected of fraud or unauthorised activity.
Payment must be received before orders are processed and shipped.
4. Pricing
All prices displayed on our website are shown in the currency stated at checkout.
We reserve the right to change product prices at any time without notice.
If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.
5. Shipping and Delivery
We aim to process and dispatch orders within the timeframe stated in our Shipping Policy.
Delivery times are estimates only and may be affected by courier delays, customs processing, weather conditions, or circumstances outside of our control.
Please ensure your delivery information is correct before completing your purchase.
6. Returns and Refunds
Returns and refunds are handled according to our Return Policy.
Due to hygiene reasons, opened or used fragrances cannot be returned unless the product is faulty, damaged, or incorrectly supplied.
7. Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
We take reasonable steps to protect your personal information and only use it for purposes related to operating our business and fulfilling orders.
8. Website Use
You agree not to use our website:
- For any unlawful purpose.
- To attempt to gain unauthorised access to our systems.
- To interfere with the security or operation of our website.
We reserve the right to restrict access to our website if these terms are violated.
9. Intellectual Property
All content on this website, including logos, images, text, product descriptions, and branding, belongs to Nuvoro Fragrances or is used with permission.
You may not copy, reproduce, distribute, or use our content without written permission.
10. Limitation of Liability
Nuvoro Fragrances is not responsible for losses, damages, or delays caused by circumstances outside of our reasonable control.
Our responsibility is limited to the value of the products purchased from our store, except where required by applicable law.
11. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time.
Any changes will be posted on this page with the updated date.
12. Contact Us
If you have any questions regarding these Terms of Service, please contact us through our website or customer support email. nuvorofragrancesltd@gmail.com
Thank you for choosing Nuvoro Fragrances.